Salvation Army Sucks!! (A Rant Vent)

I just need to take a moment here to vent about my morning.

Some background: we are still officially renting our old house on Fletcher St. because we’re in a lease and that piece of junk house hasn’t sold yet. (I can call it a piece of junk now that we live in our lovely new home.) I like to think of it as our second home, except usually that would be the one at the beach, so it doesn’t totally work. Anyway. Because we don’t have to be out of there until the end of June, we have been in no hurry to get it completely empty and clean. We left a few items that either need to be sold or given to charity. Honestly, there’s been enough to do in the new house to keep us more than busy.

Matt went to the old house the other day and discovered the owners had refinished the floors and repainted the place. Would’ve been nice if they’d told us this was going on – we are still renting it, after all – but whatever. Anything that gets it sold faster could help us. And I love that those dorks have tried to beautify the interior and yet the front stairs are lined with planters. Planters filled with dead leaves and cigarette butts. Now that‘s attractive to a buyer, wouldn’t you say? Is it any wonder that place has been on the market since last July? But I digress.

So I decided last week that I have an urgent need to have that place empty. I want to be done with it. I don’t want to drive by and see our floor lamp in the window anymore.

I called the Salvation Army pick-up truck service yesterday and they set up a pick-up for today. Perfect! I would be available all morning or Matt could be there in the afternoon. They told me to call at 9 AM to find out if we were a morning pick-up or afternoon. So far, so good. I couldn’t wait to get that old stuff out of there!

So, I dutifully called them at 9 and found out that our time was 9-12; I explained (as I had yesterday) that we were 20 minutes away and that I’d been told the driver could call me half an hour before so I could be there. Oh, no, I hadn’t been told that at all, according to today’s charmer. I’d apparently lost my chance for that. Okay, so I flew down there with Lyle and got there at 9:30 with no way of knowing if I’d already missed the guy. (Mr. Phone couldn’t contact Mr. Truck, I was told. I’m. so. sure.)

Okay, but we were fine. It was a gorgeous day, I had brought Lyle’s tricycle so we motored up and down the block (I had to stay within view of the house of course), he got more driving practice, and we explored the old house and remembered what it used to be like. We were fine, that is, until 12:00 approached and Lyle was getting tired and hungry and we’d blown through the snacks. And the truck hadn’t arrived. I called Salvation Army back, thinking that maybe our window extended until 1:00 and I’d misunderstood.

“It’s 1-4,” said Mr. Phone.
“Oh, no, it’s definitely not,” I told him. “I called at 9 and was told I had the morning window. I just wasn’t sure if it ends now or at 1. I don’t know how much longer my son and I need to stay.”
“Fletcher St.? 60657? Yeah, you’re 1-4.”
Silence.
“The guy left out late. Now you’re 1-4.”
“He left an HOUR late??”
“No,” he explained like I was some kind of idiot. “He left OUT late.”

I thought my head was going to explode. No one bothered to call me? Who on earth can spend an entire day waiting for a stupid freaking Salvation Army pick-up? It’s worse than waiting for the infamous cable guy! Even at their own house it’s ridiculous to expect someone to be available for 8 hours, but when you’re hanging out trying to make the best of things with a toddler at a vacant home for 4 hours?

I gave him a piece of my mind. You all would’ve been proud of me.

And then I marched off with my sobbing, exhausted child who was totally confused about the lack of truck and his mad mama, and grieving about leaving his old house again. And mad as hell that I wasn’t letting him actually drive home. (Yikes.)

Which means that all the old stuff is still there.

This would be a particularly good time for that flexibility to kick in.

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2 responses to “Salvation Army Sucks!! (A Rant Vent)

  1. Oh, my. I feel SO sorry for you, but boy did this bring back memories of the (it seemed like) thousands of similar experiences we had during our six years in Chicago with anything service-related. Now, everyone knows I grew to love Chicago and it was truly home for awhile there, and I certainly adore Minneapolis-St. Paul and was devastated to leave, but this has been one of the nicest surprises about moving to a small town. Nothing like this ever happens. Ever. (Well, so far.) People treat me like they know me–like I’m a friend or neighbor–everywhere I go, even if they don’t actually know me. At first it threw me for a loop, but now I love it. But I digress. I feel for you–esp. the part about trying to entertain an impatient toddler during all that time! Yikes!

  2. Work out your own salvation. Do not depend on others. –Buddha

    Apparently Buddha tried to get someone at Sv. Army to pick up his things too!

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